General Data Protection Regulation (GDPR) Compliance

Last Updated: May 19, 2025

silvron ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information when you use our personalized mentorship services for social casino game developers.

1. Data Controller Information

silvron is the data controller responsible for your personal data.

Contact Details:

• Address: 21 Carlton Pl, Southampton SO15 2DY, United Kingdom
• Email: info@silvron.online
• Phone: +441612782032

2. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To provide mentorship services, process enrollments, and fulfill our obligations to you
• Legitimate Interests: To improve our services, communicate relevant updates, and ensure platform security
• Consent: For marketing communications and optional features where you have provided explicit consent
• Legal Obligation: To comply with applicable laws and regulations

3. Personal Data We Collect

3.1 Information You Provide

• Name and contact information (email, phone number)
• Professional background and experience level
• Payment and billing information
• Code samples and project submissions for review
• Communication content during mentorship sessions
• Career development goals and preferences

3.2 Information We Collect Automatically

• Device and browser information
• IP address and location data
• Usage patterns and platform interactions
• Session duration and frequency
• Cookies and similar tracking technologies

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• Delivering personalized mentorship programs and one-on-one guidance
• Conducting code reviews and providing expert feedback
• Managing your account and processing payments
• Communicating about your mentorship progress and available resources
• Improving our services and developing new features
• Ensuring platform security and preventing fraud
• Complying with legal obligations and resolving disputes
• Sending promotional materials (only with your consent)

5. Data Sharing and Disclosure

We may share your personal data with:

• Mentors and Instructors: To facilitate your personalized learning experience
• Service Providers: Third-party vendors who assist with payment processing, hosting, analytics, and communications
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal data to third parties.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules for intra-group transfers

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

7.1 Right of Access

You can request a copy of the personal data we hold about you.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

7.3 Right to Erasure

You can request deletion of your personal data under certain circumstances.

7.4 Right to Restrict Processing

You can request that we limit how we use your personal data.

7.5 Right to Data Portability

You can request your data in a structured, commonly used format for transfer to another controller.

7.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

7.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

7.8 Right to Lodge a Complaint

You can file a complaint with your local data protection authority if you believe we have violated your rights.

8. Exercising Your Rights

To exercise any of your rights, please contact us at:

• Email: info@silvron.online
• Phone: +441612782032

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary based on:

• Active account status and ongoing mentorship engagement
• Legal and contractual obligations
• Dispute resolution and enforcement of agreements
• Business and financial record-keeping requirements

When personal data is no longer needed, we securely delete or anonymize it.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Employee training on data protection practices
• Incident response and breach notification procedures

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

12. Automated Decision-Making and Profiling

We may use automated processing to match you with appropriate mentors and recommend relevant learning resources. You have the right to request human intervention, express your point of view, and contest automated decisions that significantly affect you.

13. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.

14. Changes to This Policy

We may update this GDPR policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

15. Contact and Complaints

If you have questions, concerns, or complaints about our data protection practices, please contact us:

silvron
21 Carlton Pl, Southampton SO15 2DY, United Kingdom
Email: info@silvron.online
Phone: +441612782032

If you are not satisfied with our response, you have the right to lodge a complaint with your national data protection authority.

16. Data Protection Officer

For data protection inquiries, you may contact our data protection team at info@silvron.online.